Terms of Service

Terms of Service Overview

This website is operated by Xiyin (Yiwu) E-commerce Pte. Ltd. (referred to as “the company” or “PingPong Sourcing”). Throughout the site, you’ll see references to “we,” “us,” or “our,” which relate to the company or PingPong Sourcing. Your use of this website indicates acceptance of all terms, conditions, policies, and notices presented in this Terms of Service.

When you visit www.pingpongsourcing.com or make a purchase, you are engaging in our “Service” and agree to abide by these Terms of Service (“Terms”). This includes any additional terms, conditions, and policies referenced herein or available by hyperlink. Our Terms apply to all users of the site, including browsers, customers, and agents.

Please read these Terms of Service before using the website. Your access signifies an agreement to be bound by them. If you disagree, you can’t access or use the site. Acceptance is limited to these terms.

Any site updates adhere to the Terms of Service. Stay updated by checking this page regularly. Continued use implies acceptance of changes.

Section 1: Online Store Terms

By accepting these Terms of Service, you represent that you’re at least the age of majority in your state or province of residence, or that you’ve attained such age and have given consent for any minor dependents to use this site. You agree not to use our products for any illegal or unauthorized purpose and to abide by all laws in your jurisdiction (including copyright laws). Moreover, you must not transmit any worms or viruses or any code of a destructive nature. Breach or violation of any of these terms will result in an immediate termination of your Services.

Section 2: General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:

Transmissions over various networks
Changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us.

The headings in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 4 – Modifications to The Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products and Services

We try to display product colors and images as accurately as possible on the website. However, we can’t guarantee that your computer monitor will accurately depict every color. While we reserve the right to limit sales to certain individuals or regions and to set quantity limits, we may modify product descriptions or pricing at any time. We also reserve the right to discontinue products as needed. Any offers made on this site are void where prohibited. We can’t guarantee that products or services will meet your expectations, or that any errors in the service will be corrected.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to reject orders, limiting or canceling quantities per person, company, or order. This applies to orders under the same account, or credit card, or using the same billing/shipping address. If we modify or cancel an order, we’ll notify you accordingly. We also reserve the right to restrict orders that seem to be from retail customers.

You agree to furnish up-to-date, thorough, and precise purchase and account information for all transactions on our website. It’s your responsibility to promptly update your account details, including your email address, phone number, and shipping address, to facilitate transactions and ensure we can contact you when necessary.

Section 7 – Optional Tools

We may grant you access to third-party tools, over which we have no monitoring or control. You acknowledge that we provide such tools “as is” and “as available,” without any warranties, representations, or conditions, and endorsement. We bear no liability arising from or relating to your use of optional third-party tools. Your use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure you’re familiar with and approve of the terms provided by the relevant third-party provider(s). Any new services or features introduced through the website will also be subject to these Terms of Service.

Section 8 – Third-party Links

Some content, products, and services on our Service may include materials from third parties. Links to third-party websites on this site may lead to unaffiliated sites. We do not examine or assess the content or accuracy of these third-party materials or websites. We are not liable for any third-party materials, websites, or any other products, services, or materials. We’re not responsible for any harm or damages related to purchases or use of goods, services, resources, content, or transactions made on third-party websites. Please review third-party policies and practices before engaging in any transactions. Any issues regarding third-party products and services should be directed to the third party.

Section 9 – User Comments, Feedback, and Other Submissions

By sending us submissions, whether at our request (e.g., contest entries) or not, you agree that we can use and distribute them freely. We’re not required to keep them confidential, compensate you, or respond. We may monitor, edit, or remove objectionable content. Your comments must not infringe upon third-party rights or contain harmful material. You’re solely responsible for their accuracy.

Section 10 – Personal Information

Your personal information submitted through the Website is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, there may be errors, inaccuracies, or omissions in information on our site or in the Service, such as product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information, or cancel orders, if necessary, without prior notice (even after you’ve submitted your order).

We’re not obligated to update, amend, or clarify information on the Service or any related website, including pricing information unless required by law. The absence of a specified update or refresh date should not be interpreted as indicating that all information on the Service or related website has been modified or updated.

Section 12 – Prohibited Uses

In addition to other prohibitions as outlined in the Terms of Service, you are prohibited from using the site or its content:

- for any unlawful purpose;
- to solicit others to perform or participate in any unlawful acts;
- to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
- to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
- to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
- to submit false or misleading information;
- to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites, or the Internet;
- to collect or track the personal information of others;
- to spam, phish, pharm, pretext, spider, crawl, or scrape;
- for any obscene or immoral purpose; or
  to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

PingPong Sourcing, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors are not liable for any damages resulting from your use of the service or products obtained through it, including lost profits, revenue, data, or similar losses, regardless of the legal basis.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify and hold PingPong Sourcing, its affiliates, partners, officers, directors, agents, and employees harmless from any third-party claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms of Service or violation of any law or third-party rights.

Section 15 – Severability

If any provision of these Terms of Service is deemed unlawful, void, or unenforceable, it will still be enforceable to the fullest extent permitted by law. The unenforceable portion will be considered severed from these Terms, but this won’t affect the validity and enforceability of the remaining provisions.

Section 16 – Termination

Obligations and liabilities incurred before termination will survive. These Terms are effective until terminated by you or us. You can end them anytime by notifying us or ceasing to use our Services. We can terminate if you fail to comply, and you’ll be responsible for the amounts due.

Section 17 – Entire Agreement

The failure to enforce any right or provision in these Terms does not waive that right or provision. These Terms, along with any posted policies or rules, constitute the entire agreement between you and us, governing your use of the Service. They supersede any prior agreements or proposals, oral or written. Any ambiguities in these Terms will not be construed against the drafting party.

Section 18 – Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed by the laws of the People’s Republic of China.

Section 19 – Changes to Terms of Service

You can find the latest version of the Terms of Service on this page. We reserve the right to update, change, or replace any part of these Terms at our discretion by posting updates on our website. It’s your responsibility to check our website regularly for changes. Your continued use of our website or the Service after changes to these Terms constitutes acceptance of those changes.

Section 20 – Contact Information

Please send an email to [email protected] for general inquiries. After you have successfully created an account, you may also contact your account manager directly or open a support ticket.